Retail Merchant Processing for Business to Consumer Transactions

Customer Paying At A Cafe With Credit Card

This is probably the most aggressive environment for merchant processing. If you own a retail store selling goods direct to consumers, we don’t have to tell you how often you are bombarded to have your merchant processing rates reviewed.

Evolve Systems is different.  While we’re highly interested in reducing your transaction costs, we’re also interested in reducing your admin costs, marketing costs, and operational costs.  This means:

1) Making payments easier

2) Translating “dollars” into “data” (for smarter marketing)

3) Measuring internal processes for inventory management and recurring billing

At Evolve Systems, it’s all about customer relationships, continuing education, and local customer support. If our office is closed, you have a 24/7 customer support hotline for immediate assistance.

Customer Relationships:

We believe relationships are the heart of good customer service.  That’s why our customers have a human being assigned to their account who is responsible for understanding, anticipating, and solving the needs of our clients.

  • At Evolve Systems, we pick up the phone when you call during business hours
  • At Evolve Systems, we proactively review your rates as your volumes changes
  • At Evolve Systems, we become your advocate with underwriters.

Continuing Education:

Merchant processing becomes more complicated every day. The regulatory environment and technology consistently evolves and creates headaches for many merchants. Merchant processors must own the process of continuing education for our merchants – and at Evolve we take that seriously.

With educational webinars, white papers, and newsletters on payment logistics, updated regulations and technology changes and messages included on merchant statements with relevant industry news, we ensure that our clients are ahead of the curve and have the necessary tools to simplify their business.